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13th January 2023 - International Deliveries Delays

Royal Mail is experiencing severe service disruption to international export services following a cyber incident. We are temporarily unable to despatch items to overseas destinations.

From 19:00 hrs 13th January, we will be temporarily suspending all export services and ask that you hold any orders until the issue is resolved. Items that have already been despatched may be subject to delays.

We would like to sincerely apologise to impacted customers for any disruption this incident is causing.

1st November 2018 - Christmas and New Year Opening Times

We will be closed over some of the festive period at the following times, although emails will be monitored constantly through the period and we will try and get back to you as soon as possible -

Saturday 22nd December - Closed
Sunday 23rd December - Closed
Monday 24th December - Closed
Tuesday 25th December - Closed
Wednesday 26th December - Closed
Thursday 27th December - We will be open as normal
Friday 28th December - We will be open as normal
Saturday 29th December - Closed
Sunday 30th December - Closed
Monday 31st January - Closed
Tuesday 1st January - Closed
Wednesday 2nd January - We will be open as normal

Christmas Delivery

If you require delivery before Christmas then your order must be received before the following times:

Please note these cut off dates have been supplied by the respective companies and that we cannot guarantee delivery even if you order before our final cut off dates. We have no control over delivery companies and occasional they do get things wrong especially at this time of year and in adverse weather.

We can however assure you that as long as your order is received by the cut off dates we will make sure your orders are dispatched in time for delivery according to the Royal Mail, Hermes and UK Mail guidelines.

Domestic postage cut-off dates

Royal Mail


Friday 21st December: Special Delivery Guaranteed
Friday 21st December: 1st Class
Tuesday 18th December: 2nd Class

Parcelforce

Thursday 20th December: for delivery on Monday 24th December - Express24
Wednesday 19th December: for delivery on Monday 24th December - Express48

Hermes

We recommend Friday 14th of December as the last date for Hermes orders.

UK Mail (DHL)

Wednesday 19th December: Standard next day service

International postage cut-off dates

Royal Mail

International Standard (formerly Airmail) and all Royal Mail International Tracking and Signature Services

Tuesday 18th December: Belgium, France, Ireland, Luxembourg
Monday 17th December: Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Saturday 15th December: Finland, Sweden
Friday 14th December: Czech Republic, Germany, Italy, Poland
Monday 10th December: Greece
Friday 7th December: Cyprus, Eastern Europe (except Poland, Czech Republic and Slovakia)

1st March 2018 - Severe Weather Update

Due to the bad weather Royal Mail and our other couriers are experiencing severe delays throughout the country, we are processing and dispatching orders as usual but there may be a slight delay to you receiving your orders. We'll do our best to keep disruption to a minimum from our side. If you have any queries, please don't hesitate to contact us.

Update: Special Delivery Guarantee Suspended

Royal Mail have now suspended the Special Delivery Guarantee from Thursday 1 March 2018. We continue to accept and prioritise the delivery of Special Delivery but they are not certain to arrive on schedule. We're really sorry for the inconvenience caused.

23rd February 2018 - Website Update

We've finished refreshing the website functionality, everything should work as intended but if you find something that doesn't please let us know. The major change for you will be the that the website now works much better on mobile devices. We do still have a few price changes to make, mainly in the tools category but they will be done over the weekend. Thanks for your patience.

16th February 2018 - Price Changes and Website Update

Next Friday (the 23rd) we will be temporarily closing the website for a few hours at around 18:00 while we make some changes to it's functionality, hopefully it will only be down for a few hours but it may run into Saturday too. Also we will be making some price changes (up and down) to most products, but shouldn't be too major as we obviously aim to stay competitive.

1st December 2017 - Christmas and New Year Opening Times

We will be closed over some of the festive period at the following times, although emails will be monitored constantly through the period and we will try and get back to you as soon as possible -

Saturday 23rd December - >Closed
Sunday 24th December - Closed
Monday 25th December - Closed
Tuesday 26th December - Closed
Wednesday 27th December - We will be open as normal
Thursday 28th December - We will be open as normal
Friday 29th December - We will be open as normal
Saturday 30th December - Closed
Sunday 31st December - Closed
Monday 1st January - Closed
Tuesday 2nd January - We will be open as normal

Christmas Delivery

If you require delivery before Christmas then your order must be received before the following times:

Please note these cut off dates have been supplied by the respective companies and that we cannot guarantee delivery even if you order before our final cut off dates. We have no control over delivery companies and occasional they do get things wrong especially at this time of year and in adverse weather
.
We can however assure you that as long as your order is received by the cut off dates we will make sure your orders are dispatched in time for delivery according to the Royal Mail and UK Mail guidelines.

Domestic postage cut-off dates

Royal Mail


Thursday 21st December: Special Delivery Guaranteed
Thursday 21st December: 1st Class
Wednesday 20th December: 2nd Class

Parcelforce

Thursday 21st December: for delivery on Friday 22 December - Express24
Wednesday 20th December: for delivery on Friday 22 December - Express48

UK Mail

Wednesday 20th December: Standard next day service

International postage cut-off dates

Royal Mail

International Standard (formerly Airmail) and all Royal Mail International Tracking and Signature Services

Saturday 16th December: Belgium, France, Ireland, Luxembourg
Friday 15th December: Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Thursday 14th December: Finland, Sweden
Wednesday 13th December: Czech Republic, Germany, Italy, Poland
Saturday 9th December: Greece
Wednesday 6th December: Cyprus, Eastern Europe (except Poland, Czech Republic and Slovakia)

07th October 2017 - We're currently experiencing supply issues relating to all X-Acto and Elmers products, we have been advised that there is a temporary EU ban on the import of products supplied by Elmers which includes the X-Acto brand. We are unsure of how long the ban will last so we are seeking alternatitive products.>

18th August 2017 - Vallejo Model Washes -

We've added all the 35ml bottles of Vallejo Model Washes to the store, you can download the colour chart for more info Model Wash Charthere.

6th July 2017 - More Payment options have been added to the site so it's now easier to buy from us. All credit and debit card transactions are securely handled by Sagepay the largest independent payment service provider in the UK and Ireland.

18th May 2017 - Vallejo Surface Primers -

We've added all the 17ml bottles to the store, we will be adding the larger bottles soon as more stock becomes available.

1st February 2017 - Army Painter Warpaints -

We've added all the newly released Warpaints to the store, we expect these to sell out quite quickly so get them while you can.

30th November 2016 - Christmas and New Year Opening Times

We will be closed over much of the festive period at the following times, although emails will be monitored constantly through the period and we will try and get back to you as soon as possible -

Friday 23rd December - We will be open as normal
Saturday 24th December - Closed
Sunday 25th December - Closed
Monday 26th December - Closed
Tuesday 27th December - Closed
Wednesday 28th December - Closed
Thrusday 29st December - Closed
Friday 30st December - Closed
Saturday 31st December - Closed
Sunday 1st January - Closed
Monday 2nd January - Closed
Tuesday 3rd January - We will be open as normal

Christmas Delivery

If you require delivery before Christmas then your order must be received before the following times:

Please note these cut off dates have been supplied by the respective companies and that we cannot guarantee delivery even if you order before our final cut off dates. We have no control over delivery companies and occasional they do get things wrong especially at this time of year and in adverse weather
.
We can however assure you that as long as your order is received by the cut off dates we will make sure your orders are despatched in time for delivery according to the Royal Mail and Interlink guidelines.

Domestic postage cut-off dates

Royal Mail

Thursday 22 December: Special Delivery Guaranteed
Wednesday 21 December: 1st Class
Tuesday 20 December: 2nd Class

Parcelforce

Thursday 22 December: for delivery on Friday 23 December - Express24
Wednesday 21 December: for delivery on Friday 23 December -Express48

UK Mail

Wednesday 21 December: Standard next day service

International postage cut-off dates

Royal Mail

International Standard (formerly Airmail) and all Royal Mail International Tracking and Signature Services

Saturday 17 December: Belgium, France, Ireland, Luxembourg
Friday 16 December: Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Thursday 15 December: Finland, Sweden
Wednesday 14 December: Czech Republic, Germany, Italy, Poland
Saturday 10 December: Greece
Wednesday 7 December: Cyprus, Eastern Europe (except Poland, Czech Republic and Slovakia)

22nd November 2016 - Vallejo Model Air -

We've added most of the newly expanded Vallejo Model Air range to the store, although we're still waiting a few more colours to come into stock.

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