Shipping & Returns

Shipping

UK:
Orders placed before 4PM will be shipped the same day.
All orders placed at the weekend or after 4PM on Friday will be shipped on the following Monday.

Orders are dispatched with Royal Mail, with larger orders a courier may be used with either a 24 or 48 hour service.

Europe:
Orders will be sent with either Royal Mail or International Courier depening on order size, orders typically take 3-7 working days to arrive.

General Shipping Notes:

Airmail:
If an order is sent Via Airmail, it may be seperated into multiple shipments as there are weight and size limits on our Airmail service (2kg). Please dont be alarmed if you receive a small package that only contains part of your order. Airmail generally does not allow for parcels to be tracked unless you have specifically paid for a tracked service.

Aerosols & Flammable goods:
Please note we are unable to supply flammable or dangerous goods outside of the UK mainland. If you order such items they will be removed from your order prior to packing.


Returns

You are entitled to a full refund including the postage and packing delivery charge if you return a product, or inform us the retailer that you want to return the product, within 30 days of receiving the goods.

Cost of returning the goods
If you just want to return a product due to a change of mind, the cost of returning will be at your expense.
If your order is faulty or the wrong item was received, we will pay for the cost of return. Please contact us with your name and the product name to organise the return.

Condition of returns
Following our Terms & Conditions, you must return the product in good condition and in original packaging.
Otherwise, the return will be considered non-compliant.
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